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Auto Glass Solutions Answers Your Auto Glass Repair Questions

If you’re like most drivers in Edmonton, AB, one of your questions might be, “why does my windshield keep getting chipped or cracked?” We hope that’s not the case, but Auto Glass Solutions is here for you when it does happen. If you’ve never had your windshield replaced or are unsure about the auto glass repair process, we’ve prepared answers to some of the questions we’re frequently asked. Contact us if you have any questions we may have missed, so we can provide you with a free quote and get you scheduled for service.

Can I Have My Glass Replaced at My Home or Office? Do I Need to Wait for the Repair?

At Auto Glass Solutions, we’re dedicated to making life easy for you. If you can’t come to us, we’ll come to your home or work, pick up your car, perform repairs, and bring it back to you. If you choose to bring your vehicle to us, you may wait for repairs in our comfortable lounge with complimentary internet access.

Is it Important to Fix a Crack or Ding in Your Windshield Right Away?

Yes. It is extremely important to fix cracks or chips in the windshield as soon as possible. While these kinds of issues may seem small, hitting a pothole or even getting hit by a small rock or stone can lead to big cracks. Larger cracks can compromise the structural integrity of your windshield and impede visibility. Also, it’s far cheaper to fix a chip than to replace a windshield.

How Long Does a Windshield Repair Take?

A standard windshield repair job takes about one hour.

Will You Reattach My Rearview Mirror?

If we replace your windshield, we will reattach your rearview mirror to your new windshield after installation.

What Makes Auto Glass Different From Other Glass?

The glass on your windshield is very different from other glass in your car. Your windshield is made of laminated safety glass that is designed to provide a protective experience in a collision. It is comprised of two layers of glass with a thin layer of vinyl between them, sealed together with heat and pressure in an autoclave oven. When safety glass is struck, it breaks but does not shatter, protecting the driver from facing a spray of glass shards. Therefore, windshields can be repaired; damage from a rock, for example, only affects the outer layer. The windows throughout the rest of your car are likely made from tempered glass to reduce noise pollution and prevent unwanted intrusions.

Do You Offer Free Estimates?

Yes! Give us a call to get started with a free quote.

Is Your Work Guaranteed?

Of course! We guarantee windshield replacement for as long as you own the car for everything but rust perforation. Windshields are protected for up to one month against cracks, flaws, or distortion. Proof of purchase is required for warranty repairs.

What Are My Payment Options?

You may pay with cash, debit, Visa, and MasterCard. We also accept insurance payments in the event of covered incidents.

Where Are You Located & What Are Your Hours?

We have two convenient locations in Edmonton, AB, and Leduc, AB, and are open Monday through Friday from 8:30 am to 5:00 pm, and Saturdays, 9:00 am to 1:00 pm. Our Leduc, AB, location is closed on Saturday. Contact us today to learn more! Call us now at 780-900-8401 for a free estimate!

How Do I Know if My Windshield Needs to Be Repaired or Replaced?

Not every rock chip or cracked windshield can be repaired. Multiple factors determine whether a repair or replacement is the best option. These include the length and depth of windshield cracks and whether or not the windshield contains any electronics. Our team will evaluate the damages and determine the best option for your vehicle.

What Type of Vehicles Do You Work On?

Our team specializes in auto glass and mirror replacement for all sizes, makes, and models of vehicles. Whether you drive a compact car or a big rig, we have you covered. We also repair and replace windshields and auto glass for trucks, SUVs, semis, RVs, motorhomes, school buses, heavy equipment, farm equipment, and construction equipment. It doesn’t matter how old your vehicle is or who made it. Our team is experienced at servicing vehicles from A to Z, including Acura and Zender.

Can You Help Me with My Insurance Company?

Yes, we can. We know dealing with your auto insurance company can be time-consuming. We have connections with most major insurance companies, and we’ve been through the process thousands of times. We can handle most of the process and walk you through any steps you’ll need to complete yourself.

Do You Work with Fleet Vehicles?

Yes. If you own or maintain a fleet of vehicles for your company, we understand how frustrating it can be to continuously be dealing with cracked, chipped, or broken windshields. Your business depends on having safe and reliable vehicles to get the job done right, and we’re here to help. We’re pleased to welcome fleet services, and we’re able to provide the services you need to make the process as simple and efficient as possible.